Privacy Policy

WardenLock is a home inventory app that helps you document what you own so you can protect it and prove it when it matters. We know that means trusting us with details about your home and belongings, and we take that seriously. This Privacy Policy explains, in plain language, what we collect, why, how we use and share it, and the choices you have.

WardenLock (the "Service") is a brand of, and is operated by, Apex Rental Pro, LLC ("WardenLock", "Company", "we", "us", or "our"), located in Sanilac County, Michigan, USA. This policy applies to the WardenLock website, web app, and mobile apps. It does not apply to third-party websites or services we link to.

1. Information we collect

We collect information in three ways: information you give us, information you create in the Service, and information collected automatically.

Information you provide

• Account information — your name, email address, household name, and (optionally) your mobile phone number when you create an account.
• Household & profile details — an optional home or mailing address you add so it can appear on your inventory report, and the household members you invite.
• Payment information — if you purchase Premium, our third-party payment processor collects and processes your payment details. We do not store full card numbers on our systems; we receive limited information such as a confirmation and the last four digits.
• Communications — messages you send us through support, feedback, or email.

Information you create in WardenLock (your inventory content)

The heart of WardenLock is the inventory you build. This may include item names and descriptions, rooms, photos you capture or upload, serial numbers, barcodes/UPCs, purchase prices, replacement values, condition, dates, notes, and documents you attach such as receipts, warranties, manuals, and appraisals. This content is yours. We process it to provide the Service to you and the household members you invite.

Information collected automatically

• Device & usage data — such as your browser and device type, operating system, app version, IP address, pages or screens viewed, and general interaction data, used to operate, secure, and improve the Service.
• Cookies & similar technologies — small files and identifiers used for sign-in sessions, security, preferences, and analytics. See Cookies & analytics.
• Diagnostics — basic crash and error reports that help us keep the app stable and fix problems quickly.
• Notifications — if you turn on notifications, a device token so we can deliver them. You can turn notifications off anytime in your device settings.
• Advertising identifiers (free plan only) — in the free, ad-supported version, a device advertising identifier may be used to show and measure ads, subject to your choices and device settings. Premium has no ads. See Advertising.
• Sign-in providers — if you choose to sign in with a third-party provider (for example, Google), we receive basic profile information such as your name and email to create or access your account, in accordance with that provider's permissions and policies.

2. How we use information

We use the information we collect to:

• Create and maintain your account and securely store, back up, and sync your inventory across your devices and household members.
• Provide core features — photos, barcode scanning, document storage, reports, and exports.
• Process purchases and manage your WardenLock Premium subscription.
• Provide customer support and respond to your requests.
• Keep WardenLock secure — detect, prevent, and respond to fraud, abuse, and security incidents.
• Send you service messages (such as account, security, and transactional notices) and, where permitted, product news and tips you can opt out of.
• Show and measure advertising in the free, ad-supported version of the Service (see Advertising). Premium is ad-free.
• Understand how the Service is used so we can fix problems and improve it.
• Comply with legal obligations and enforce our Terms of Service.

3. Cookies & analytics

We use cookies and similar technologies that are necessary to run the Service (for example, to keep you signed in and to protect your account), as well as optional analytics cookies that help us understand usage.

We may use Google Analytics on our public website and certain Service pages to measure page views, sessions, and general usage trends. Google Analytics may set its own cookies and process data under Google's terms. You can learn about Google's practices and opt-out options at Google's policies. You can also control cookies through your browser settings and through the "Your Privacy Choices" link in our footer.

Advertising (free plan)

First, the important part: we never use the contents of your inventory — your items, photos, or documents — to target ads. That stays private. And if you'd simply rather not see ads, WardenLock Premium is completely ad-free.

The free version is supported by advertising. We use Google AdMob in our mobile app and Google ad services on our website. To show and measure ads, Google and our advertising partners may use cookies, a device advertising identifier, and similar technologies that collect information such as your device type, IP address, general (non-precise) location, and how you interact with ads. You can read how Google handles this in How Google uses information from sites or apps that use our services.

You're in control. Where the law requires it (such as in Europe and the UK), we ask for your consent before showing personalized ads, and you can change your mind anytime. On Apple devices we ask through Apple's standard permission prompt — if you decline, you'll simply see non-personalized ads. You can also reset or limit your advertising identifier in your device settings, use the Your Privacy Choices link, or go ad-free with Premium. Depending on where you live, ad-related activity may count as "sharing" or "targeted advertising" under privacy laws — and the same controls let you opt out.

4. How we share information

We do not share your personal information except in the limited situations described below.

• With your household. Inventory and account information is shared with the household members you invite, so you can manage your inventory together. You control who is invited.
• Service providers (subprocessors). We share information with vendors who help us operate WardenLock — for example, cloud hosting and storage, payment processing, email and messaging delivery, analytics, and customer support tools. They may only use the information to provide services to us and are bound by confidentiality and data-protection obligations.
• Advertising partners (free plan). In the free, ad-supported version, we may share limited information — such as device identifiers, IP address, and ad-interaction data — with advertising partners to deliver and measure ads, as described in Advertising. Premium is ad-free, and you can opt out of ad personalization as described above.
• Within our company. WardenLock is operated by Apex Rental Pro, LLC, and information may be shared internally among our affiliated brands and teams to operate, support, and improve the Service.
• Legal & safety. We may disclose information if required by law, subpoena, or legal process, or where we believe in good faith it is necessary to protect the rights, property, or safety of WardenLock, our users, or others.
• Business transfers. If we are involved in a merger, acquisition, financing, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will require the recipient to honor this Privacy Policy or provide notice of any material change.
• With your consent. We may share information for other purposes with your direction or consent.

The trusted providers behind WardenLock

To keep things transparent, here are the kinds of services we rely on to run WardenLock. They handle only what they need to do their job:

• Cloud hosting & storage — to run the Service and keep your inventory safe and backed up.
• Payments — Stripe for web purchases, and the Apple App Store and Google Play for in-app purchases.
• Advertising (free plan only) — Google AdMob and Google ad services.
• Analytics & diagnostics — Google Analytics and crash-reporting tools that help us understand usage and fix problems.
• Notifications — Apple and Google/Firebase messaging services to deliver notifications you turn on.
• Sign-in, email & SMS — Google Sign-In (if you choose it) and providers that deliver our emails and text messages.

5. Do we sell your information?

Beyond advertising, we want to be straightforward rather than make a promise we might not keep forever. As our business grows, we may in the future choose to share or sell certain additional information — for example, aggregated or de-identified insights, or, where the law permits, categories of personal information — to partners, advertisers, or other third parties. We have not decided to do so, and we may never do so.

If that ever changes, we will:

• Update this Privacy Policy and the "last updated" date before the change takes effect;
• Describe what categories of information are involved and the types of recipients;
• Provide any notice, consent, or opt-out mechanism required by applicable law; and
• Continue to honor your right to opt out through the "Your Privacy Choices" link and the contacts below.

Regardless of any future change, we will never publish your private inventory, photos, or documents, and we will not sell the contents of your home inventory.

6. Your rights & choices

You have meaningful control over your information:

• Access & portability — view your data in the app and export your inventory, including as a report.
• Correction — edit your account and inventory details at any time.
• Deletion — delete items, documents, or your entire account. You can do this in the app or request it at wardenlock.com/delete-account. When you delete your account, we delete or de-identify your personal information except where we must retain it for legal, security, or legitimate business reasons.
• Marketing opt-out — unsubscribe from promotional emails using the link in those emails or your email preferences, and reply STOP to opt out of text messages. We may still send essential service messages.
• Cookie & "Do Not Sell or Share" choices — use the Your Privacy Choices link in our footer.

Depending on where you live (for example, California, other U.S. states, or other jurisdictions), you may have additional rights — such as the right to know the categories of personal information we collect, to request access or deletion, to correct information, to opt out of "sales" or "sharing" or targeted advertising, and not to be discriminated against for exercising your rights. To exercise any of these rights, email [email protected]. We will verify your request and respond as required by law. You may also designate an authorized agent where permitted.

7. How we protect your data

We use administrative, technical, and organizational safeguards designed to protect your information, including encryption in transit and at rest, access controls, and account protections such as passkeys, two-factor authentication, and device session management. No method of transmission or storage is completely secure, so we cannot guarantee absolute security — but protecting your data is a core part of what WardenLock is for, and we treat it that way. Please use a strong, unique password and enable the security features available in your account.

8. Data retention

We keep your information for as long as your account is active or as needed to provide the Service. After you delete content or close your account, we delete or de-identify your personal information within a reasonable period, except where we need to retain it to comply with legal obligations, resolve disputes, prevent fraud or abuse, or enforce our agreements. Backups are purged on a rolling schedule.

9. Children's privacy

WardenLock is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, contact [email protected] and we will take appropriate steps to delete it.

10. Where your data is processed

WardenLock is operated from the United States, and your information is processed and stored in the United States and in locations where our service providers operate. If you access the Service from outside the United States, you understand your information will be transferred to and processed in the United States, which may have different data-protection laws than your country.

11. Changes to this policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the "last updated" date above and, where appropriate, provide additional notice (for example, by email or an in-app notice). Your continued use of WardenLock after an update means you accept the revised policy.

12. Contact us

If you have questions about this Privacy Policy or your information, contact us:

WardenLock — a brand of Apex Rental Pro, LLC
Email: [email protected]
Sanilac County, Michigan, USA